top of page

Privacy Policy

We adhere to the provisions of the Data Protection Act 2018 to ensure the strict handling of your information.

  • What type of information is collected

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods to browse away from the page. We also collect personally identifiable information (including name, email, and communications); comments, feedback, product reviews, recommendations, and personal profile.

  • How is the information collected

When you communicate on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

  • Why such information is collected

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

  • How is visitors' personal information stored, used, shared and disclosed 

Our website is hosted on the Wix.com platform. Your data is stored through Wix.com’s data storage, databases and general Wix.com applications. They store your data on secure servers behind a firewall.  Please find the details at Wix.com Privacy Policy.

  • How do we communicate with site visitors

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

  • How do you withdraw the consent

If you don’t want us to process your data anymore, please contact us at support@florawhisper.co.uk.

  • Privacy policy updates

We reserve the right to modify this privacy policy at any time according to  Data Protection Act, UK, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

  • Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at support@florawhisper.co.uk.

bottom of page